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ABOUT US
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Dedicated to delighting
our customers

Who we are 
We’re AXA Partners. As part of AXA, one of the world's leading financial services companies, we're experts at delivering assistance solutions and specialised insurance, credit, and lifestyle protection – co-created with our global partners. What sets us apart? The expertise and passion of our 8,500 people, all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions that make sure we’re always at people’s side, no matter what.
Who we are
Embracing our diversity

What we do
We join forces with well-known companies to provide their end-customers with all the support they need in life’s most challenging moments.
To put it simply, if you or your loved ones choose travel, home or motor cover we’ve designed, you’ll be supported and protected whenever the unexpected happens. If your car breaks down, we’ll send someone to rescue you. If you need medical help abroad, it'll be our assistance agents and medical teams who make sure you get appropriate care. And if you’re facing involuntary unemployment or have a disability, we’ll be there to provide life and income protection solutions.
Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters. 24 hours a day. 7 days a week.

Our mission
We love what we do - and we're experts at it. By designing and delivering worldwide solutions for our partners and communities, we protect what matters, when it matters.
Our mission

Our services
We create tailored service and insurance solutions to support, protect and assist our partners' customers. 

Services and Assistance

 We protect customers and their families. 

Specialised
Insurance

 We provide emergency and daily care services.

Credit Life and Protection

 We protect customers’ finances and assets.

Our values and commitments
Everything we do, as we move forward together, is guided by our four core values: Customer First, Integrity, Courage and One AXA. These ensure we put people first and encourage our employees to speak their minds so we can innovate and take bold actions together, as a team. 
Customer First

Customer First

 All our thinking starts with the customer.
Integrity

Integrity

 We are guided by strong moral principles.
Courage

Courage

 We speak our mind and act to make things happen.
One AXA

One AXA
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 Being together and being different makes us better.

A brief history of AXA Partners

From day one, our sole focus has been to meet our customers' needs - no matter what. As experts in Assistance and Protection, we love using our expertise to provide services that perfectly match the needs of our customers. 
1950
1871
1867

AXA Partners in numbers

AXA Partners in numbers

About us in the news

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